Version: 2026-11-01 Last Updated: November 1, 2026
Summary of changes from the August 6, 2026 version. This version describes information collected when you order as a guest, at a kiosk, by voice, or through a third-party AI assistant; card details we receive from card processors; information about merchant owners shared with card processors; the categories of service providers we use; retention periods by category of information; and your California privacy rights in more detail. It also corrects how to opt out of promotional communications (Section 4.2).
This Privacy Policy describes how Soldi Now, Inc. ("we," "us," "our," or "Soldi Now") collects, uses, discloses, and protects personal information about people who use our applications, websites, ordering pages, kiosks, and other services ("you" or "your"), including customers who order or pay at participating merchants without creating an account.
Where required by applicable law (such as the EU General Data Protection Regulation), we rely on lawful grounds to process personal information, including consent, performance of a contract with you, compliance with legal obligations, and our legitimate interests (such as securing our services, operating the Soldi Now offer network, and measuring the effectiveness of offers), provided these do not override your rights.
We use security measures including encryption in transit and at rest, access controls, and secure hosting to protect your personal information from unauthorized access, alteration, or disclosure. Sensitive identifiers such as Social Security numbers and bank details are additionally encrypted at the application level.
We keep personal information only as long as necessary for the purposes described in this policy, to comply with legal and regulatory obligations, and to resolve disputes and enforce agreements. Rather than a fixed period for every category, we use the following criteria to decide how long each category is kept:
| Category | Criteria |
|---|---|
| Account information | While your account is open, and afterwards only as long as needed to resolve disputes, enforce our agreements, and comply with law |
| Identity and bank information | As required by law and by our banking and card-processing partners, including anti-money-laundering recordkeeping rules that apply after an account is closed |
| Order, transaction, and card information (other than full card numbers, which we never receive) | While needed for tax, accounting, and dispute purposes and as required by applicable regulations, including chargeback and refund windows set by card networks |
| Rewards and offer history | While your account is open and rewards or offers remain redeemable, and afterwards only as needed for accounting and dispute purposes |
| Voice ordering request text | Only as long as needed to complete the order, improve recognition accuracy, and investigate problems |
| Kiosk sign-in phone lookups | Not stored separately; the order record is kept as above |
| Behavioral and engagement data | While needed to operate the Soldi Now offer network and measure offer effectiveness, after which it is deleted or de-identified |
| Technical and usage data and logs | Only as long as needed for security, troubleshooting, and service operation |
| Merchant owner information | While the merchant account is open, and afterwards as required by law and by our banking and card-processing partners |
When information is no longer needed, we delete it or de-identify it.
When you order from or pay a participating merchant, the merchant receives the information needed to fulfill and support the order, such as your name, the email address or phone number you provided, order details, transaction amount, and rewards used.
We share personal information with service providers that process it on our behalf, including:
If you register a business, we share business and owner information with card processors and their banks to apply for card acceptance. They may obtain credit reports and verify identity as part of underwriting, under their own privacy policies.
Soldi Now may send you email and in-app messages, and—only where you have separately agreed—push notifications or SMS messages, on behalf of participating merchants you have transacted with or whose target audience you belong to. Some of these communications are triggered automatically by behavioral signals (for example, time since your last visit or your visit frequency). Each promotional communication identifies Soldi Now as the sender and the merchant on whose behalf it is sent (and, where applicable, the funding Brand Partner). You may opt out at any time, as described in Section 4.2.
To personalize discovery, to power win-back, retention, and first-visit campaigns, and to let participating merchants extend offers to customers of other participating merchants, Soldi Now uses signals derived from your activity, including transaction frequency, recency, basket size, and merchant categories. Audience selection is performed internally by Soldi Now; a targeted merchant does not receive your identity unless and until you choose to redeem its offer.
Where Soldi Now runs a campaign funded by a consumer-product brand, distributor, or similar partner ("Brand Partner"):
Reports to a merchant concerning that merchant's own customers may include identifiable transaction information already known to that merchant. Reports to Brand Partners are aggregate or de-identified as described in Section 3.6.
If you order through a third-party AI assistant, we return order details, prices, and payment links to that assistant so it can complete your request.
We may disclose personal information if required by law or valid legal process, or to investigate or protect against fraud, security threats, or unlawful activity.
If Soldi Now is involved in a merger, acquisition, financing, or sale of assets, personal information may be transferred as part of that transaction, subject to this policy.
You may request access to, a copy of, correction of, or deletion of your personal information by contacting support@soldinow.com. We will verify your request using information associated with your account or order. Some information must be kept for legal, tax, or fraud-prevention reasons even after a deletion request; we will tell you if this applies.
We use cookies and similar technologies that are necessary to operate the services (for example, to keep you signed in, remember your cart, and protect against fraud and cross-site request forgery), and may use analytics cookies to understand how the services are used. We do not use cookies for cross-context behavioral advertising. You can manage cookies through your browser settings; blocking necessary cookies may prevent some features from working.
You must be 18 or older to create a Soldi Now account, join the Cash Club, or link a bank account. Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can delete it.
Card processors, Dwolla, sign-in providers, AI assistants, and other third-party services you use in connection with Soldi Now are governed by their own privacy policies. We encourage you to review them.
We store and process personal information in the United States. If you access the services from outside the United States, your information will be transferred to the United States, where data protection laws may differ from those in your jurisdiction.
We may update this policy to reflect changes in our practices or relevant laws. When we do, we will revise the Version and "Last Updated" date at the top and, for material changes, notify you through the app, our website, or email. Continued use of our services after an update means you acknowledge the revised policy.
For questions about this Privacy Policy or our privacy practices:
In the past 12 months we have collected the following categories of personal information described in the California Consumer Privacy Act (CCPA), as amended by the CPRA, for the purposes in Section 1.2, from you, your devices, merchants, card processors, and identity verification providers:
Retention periods for each category are listed in Section 2.3.
We do not sell personal information and do not share it for cross-context behavioral advertising, as those terms are defined in the CCPA. We have no actual knowledge of selling or sharing personal information of consumers under 16. Cross-merchant audience selection is performed internally by Soldi Now and does not disclose your identity to other merchants.
We use sensitive personal information only for purposes permitted by the CCPA, such as providing the services you request, verifying identity, and preventing fraud. We do not use it to infer characteristics about you.
California residents have the right to know what personal information we collect, use, and disclose; to access and receive a copy of it; to correct inaccurate information; and to request deletion, subject to legal exceptions. To exercise these rights, email support@soldinow.com or call 408-203-6058. We will verify your identity before acting on a request. You may use an authorized agent, who must provide proof of your authorization. We will not discriminate against you for exercising your rights.
If you live in a state or country with additional privacy rights, contact us at support@soldinow.com and we will honor those rights as required by applicable law.